The First 48​

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1. We will make sure the area is safe to enter by checking for electrical hazards and structural damage. We will use proper protective equipment such as boots, gloves, and respirators. If you are not sure about the safety of the area, Do not enter!

2. If the area is deemed safe to enter, we will ventilate the exposed areas to prevent mold growth. If the weather permits, place fans in windows to encourage air circulation in the affected area. Make sure to close off unaffected areas to prevent cross-contamination and minimize the spread of moisture.

3. Remove soaked items such as rugs, furniture, clothing, mattresses, and paper products. 

4. Using a vacuum, sponge mops, or towels, remove as much water as possible. The RestorEAZE professionals will specialized equipment, like suction mats, to extract the water from the area. We will use powerful fans and dehumidifiers to dry out your home before opening the walls to remove saturated sheetrock, insulation, and other materials. 

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Expose Saturated Areas

 

Flooring: Your carpet may be salvageable, however, it may not make sense if they are older. It takes a lot of time to properly dry a saturated carpet. They will need to be re-stretched which depends on the material of the carpet. The pad will act as a sponge and should be thrown out.

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For hardwood flooring, it depends on the type of hardwood and how long it has been soaked to determine if it can be saved. We will use specialized equipment to determine if the hardwood can be restored. If the water has saturated the sub-floor, it may warp regardless. 

 

Walls: RestorEAZE will expose the walls at least 1 ft. above the water level. We will remove the sheetrock and insulation. Other building materials, such as plywood, can be dried thoroughly before covering back up. 

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Our water damage remediation technicians will use specialized equipment to find the hidden areas of moisture. These concealed pockets of saturation will be opened up and dried completely. We will search for saturated gaps under boilers, furnaces, cabinets, furniture, and crawl spaces to discover any hidden moisture.

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Before Reconstruction

 

We will complete the following before the reconstruction process.

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• We will clean and decontaminate durable, non-porous materials such as studs and joists. We will clean hardwood flooring and vinyl with specialized cleaning products and detergents. We will make sure to protect the areas unaffected by water or mold. Once the salvageable materials have been cleaned, we will apply a disinfectant solution to eliminate harmful bacteria from sewage, river water, and standing water. 

• Our water restoration and mold remediation experts will help you decide what is best for your unique situation moving forward. We will use a HEPA-filter vacuum to remove allergens, fine dust, and spores during our second round of cleaning.

• Once we confirm the area is completely dry, we can begin the reconstruction of the affected area. It is important not to reconstruct until the moisture content has been sufficiently extracted. 

• We will coordinate with the best sub-contractors and schedule them to be on-site at the right time.

• We will contact your insurance provider to amend your claim as damages and expenses occur.

• We can help you save money by providing potential discounts and making sure the subcontractors are not on site when they are not needed. 

• We will be the single point of contact to ensure the job is done on budget and on time.

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